WORK EXPERIENCE

Founder and CEO

Mortben

01/2021 – Present,

Care Coach & Quality Coordinator

CCHO

07/2020 – 05/2021, Achievements/Tasks

Care coach at several patient support programs Coordinates all QMS activities

Head, Food Services & Quality Auditor

Ain Wazein Medical Village

04/2017 – 07/2020, Achievements/Tasks

Developed and implemented the Food Services Section goals, objectives, policies and procedures

Lead a team of 20 employees

SKILLS

Cost Control Therapeutic nutrition

Patient-centered care Working under pressure Operations management leadership

EDUCATION

PhD in International Leadership

Horizons University-Paris

02/2019 – Present,

MBA in Project Management

Cardiff Metropolitan University/ MUBS

10/2014 – 09/2016,

BS in Nutrition and Dietetics

Notre Dame University Louaize

09/2011 – 07/2014,

CERTIFICATIONS

Diabetes Educator

ISO 22000/2005 for training in food safety management system

HAACP
ISO 19011:2011 Internal Auditor ISO 9001/2015 QMS training Train the trainers
Advanced Palliative Care training Leadership certificate

INTERESTS

Quality Control Training

Developed modified menus
Ensured the provision of quality services

Clinical Dietitian & Quality Auditor

Ain Wazein Medical Village

01/2015 – 04/2017, Achievements/Tasks Lebanon

Established proper meal plans for patients in accordance with their health and capabilities

Mentored dietetic interns from Lebanese universities

Clinical Dietitian

Damour Medical Center

04/2017 – 09/2019, Achievements/Tasks

Communicated nutritional plans of care to patients with different health background

Dietetic Intern

Ain Wazein Medical Village

08/2014 – 03/2015,

VOLUNTEER EXPERIENCE

Volunteer

Ain Wazein Elderly Care Center

08/2014 – Present,

Reading Writing Traveling